Federal Direct Student Loan

500 Internal Server Error

Internal Server Error

The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

U.S. Department of Education.

You will need to have an FSA ID to enter studentloans.gov.  If you have not already done so, you may create your FSA ID here.

Entrance Counseling:

To get started, go to StudentAid.gov.

Then:

  1. On the top of the page, click on Complete Aid Process.
  2. Select Complete Entrance Counseling.
  3. Log in using your FSA ID to begin.

Master Promissory Note:

Before starting the Master Promissory Note, be sure to have the following available:

  • Your Social Security Number.
  • Your FSA ID Username or E-mail address and password.
  • Name, address and telephone numbers of two references.

To get started, go to StudentAid.gov

Then:

  1. On the top of the page, click on Complete Aid Process.
  2. Select MPN for Undergraduates.
  3. Log in using your FSA ID to begin.

There is no way to save a partially-completed Master Promissory Note, so be sure to allow enough time (20-30 minutes) to complete the process in one session .

That’s it!  We encourage you to complete Entrance Counseling and MPN before you arrive on campus. Let us know if you have questions or have difficulty or you wish to complete a Master Promissory Note on paper.  You can contact our loan counselor, Carolyn Thompson or call our office at 717-245-1308.